> ## Documentation Index
> Fetch the complete documentation index at: https://help.ringjenny.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ring Jenny Account Settings: Profile, Team and Security

> Update your profile, change your password, manage team members, set notification preferences, and get support for your Ring Jenny account.

Your Ring Jenny account settings give you full control over your profile, security, team access, and notifications — all from one place. This page walks you through the most common account management tasks so you can keep everything up to date.

<Tip>
  Keep your email address current. Ring Jenny sends all account notifications, usage alerts, and billing receipts to the email on file.
</Tip>

<Note>
  Updating your business name or contact details in your profile does **not** automatically re-train Ring Jenny. After making profile changes, go to **Dashboard > Training** to update her knowledge about your business.
</Note>

## Account Settings

<Accordion title="Updating your profile">
  Keep your name, business name, email address, and phone number accurate so Ring Jenny and your team always have the right information.

  1. Go to **Dashboard > Settings > Profile**.
  2. Edit any of the following fields:
     * **Full name** — your personal name associated with the account
     * **Business name** — the name Ring Jenny uses when answering calls
     * **Email address** — used for notifications, receipts, and login
     * **Phone number** — your primary contact number
  3. Click **Save Changes**.

  Your updates take effect immediately.
</Accordion>

<Accordion title="Changing your password">
  Reset your password at any time from the Security settings page.

  1. Go to **Dashboard > Settings > Security**.
  2. Click **Change Password**.
  3. Enter your **current password**, then enter and confirm your **new password**.
  4. Click **Update Password**.

  You'll receive a confirmation email once your password has been changed. If you didn't request the change, contact support immediately at [support@ringjenny.com](mailto:support@ringjenny.com).
</Accordion>

<Accordion title="Adding team members">
  Give your staff access to Ring Jenny by inviting them to your account and assigning the right role for each person.

  1. Go to **Dashboard > Settings > Team**.
  2. Click **Invite Member**.
  3. Enter the team member's **email address** and select their **role**:
     * **Admin** — full access to settings, billing, and training
     * **Member** — can view call logs and insights, but cannot change settings or billing
  4. Click **Send Invitation**.

  The invited person will receive an email with a link to create their account. They must accept the invitation before they can access your Ring Jenny dashboard.
</Accordion>

<Accordion title="Notification preferences">
  Control which email notifications Ring Jenny sends you so your inbox stays relevant.

  1. Go to **Dashboard > Settings > Notifications**.
  2. Toggle notifications on or off for each category:
     * **New call summaries** — receive an email after each call with a transcript and summary
     * **Low minutes alerts** — get notified when you're approaching your monthly minute limit
     * **Billing and receipts** — invoices and payment confirmations
     * **Product updates** — news about new features and improvements
  3. Click **Save Preferences**.

  Changes take effect immediately for all future notifications.
</Accordion>

<Accordion title="Deleting your account">
  If you need to permanently remove your Ring Jenny account, you can do so from the Account settings page.

  1. Go to **Dashboard > Settings > Account**.
  2. Scroll to the **Danger Zone** section.
  3. Click **Delete Account**.
  4. Confirm by typing your account email address when prompted, then click **Confirm Delete**.

  <Warning>
    Account deletion is **permanent and irreversible**. All your data — including call logs, transcripts, training information, and team members — will be immediately and permanently deleted. There is no way to recover your account after this action. If you'd like help before deleting, email us at [support@ringjenny.com](mailto:support@ringjenny.com).
  </Warning>
</Accordion>

## Contacting Support

If you run into any issue that isn't covered here, the Ring Jenny support team is ready to help.

<CardGroup cols={1}>
  <Card title="Email Support" icon="envelope">
    Reach out to the Ring Jenny team at [support@ringjenny.com](mailto:support@ringjenny.com). Include your account email and a description of the issue for the fastest response.
  </Card>
</CardGroup>