> ## Documentation Index
> Fetch the complete documentation index at: https://help.ringjenny.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Scheduling | Google Calendar Integration

> How to setup Ring Jenny to schedule appointments directly into your Google Calendar.

Let Ring Jenny book appointments for you directly into your Google Calendar—no double bookings, no back-and-forth, and no missed leads. When a caller wants to schedule, Ring Jenny will find an available time, confirm it with the caller, and create the event automatically in your calendar.

*\*Available on the Scale Plan or higher*

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## **How It Works**

When a caller asks to book an appointment, Ring Jenny will:

1. Check your availability (based on your **Ring Jenny business hours** + **Google Calendar free/busy data**)
2. Offer **2–3 appointment time options**
3. Collect required information from the caller
4. Create the event directly in your Google Calendar

Google will send its **standard calendar confirmation email** to attendees—Ring Jenny does not send a separate confirmation text.

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## **Information Ring Jenny Collects from Callers**

When scheduling an appointment, Ring Jenny will ask the caller for:

* **First & last name (required)**
* **Email address (required)**
* **Custom questions** (if configured in your Ring Jenny admin)

This information will be included in the calendar event.

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## **Connecting Google Calendar**

1. Log into **Ring Jenny Admin**
2. Navigate to **Integrations → Google Calendar**
3. Click **Connect Calendar**
4. Complete the **Google OAuth authorization**
5. Toggle on **Schedule Directly** in the Appointments settings to enable

## **What permissions Google requires**

You’ll be asked to grant access for:

* Viewing free/busy availability
* Creating calendar events

Ring Jenny only checks availability and creates events—Ring Jenny **cannot delete, reschedule, or view full calendar content**.

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## **Re-syncing Your Calendar**

If you change important settings in your Google Calendar—like timezone or default calendar—just click **Resync Google Calendar** inside Ring Jenny Admin so we can pull your updated configuration.

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## **Using Appointment Links vs Direct Scheduling**

You can choose to use **appointment links** *or* **direct scheduling**—but not both at the same time.

*Pro-tip: Make sure you check your T**ext-a-link Departments as well**. Delete any that offer to send a link to book an appointment.*

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## **FAQs**

**Can I choose a different calendar for Ring Jenny to schedule into?**

Not yet. V1 always schedules to your **default calendar**. Calendar selection will be added in a future update.

**Does Ring Jenny send a booking confirmation email?**

No. Booking confirmation emails and reminders are sent from your Google Calendar account.

**Can I add more guests to the event automatically?**

In V1, only the caller and calendar owner are added. Additional invitees will be added in future versions.

**Can Ring Jenny reschedule or cancel appointments?**

Not yet, but it’s planned for a future release.

**Does Ring Jenny look up previous appointment history?**

Not yet, but let us know if you want this!

**Ring Jenny is offering to text a link to book an appointment instead of offering to book it directly with the customer during the call.**

Check your text-a-link scenarios and FAQs. Ensure none of them reference sending a link to book an appointment.

**Can I connect one of my Google Booking Pages so Ring Jenny can use those settings?**

Unfortunately no. Google does not provide access for third-parties to access setting configurations within Booking Pages.

**Can I connect multiple calendar integrations?**

Not at this time.

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## **Best Practices**

* Keep your **Ring Jenny business hours** updated—they define what times Ring Jenny will offer.
* Use clear naming for the appointment title (e.g., *Consultation*, *New Client Session*).
* Make sure your Google Calendar timezone is correct and **resync if changed**.