> ## Documentation Index
> Fetch the complete documentation index at: https://help.ringjenny.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Train Ring Jenny on Your Business Hours, Services & Pricing

> Teach Ring Jenny your business details — hours, services, and pricing — so it gives every caller accurate, confident answers every time.

Before Ring Jenny can answer your callers' questions, it needs to learn about your business. Training takes just a few minutes and can be done using your website, Google Business Profile, or by entering details manually. The more complete your training data, the better Ring Jenny performs on real calls.

## What Ring Jenny Learns

After training, Ring Jenny will know your:

<CardGroup cols={2}>
  <Card title="Business Name & Location" icon="building">
    Your business name, address, and contact information so callers always get accurate details.
  </Card>

  <Card title="Hours of Operation" icon="clock">
    Opening and closing times for each day of the week, including holiday hours you've specified.
  </Card>

  <Card title="Services & Pricing" icon="tag">
    The services or products you offer and any pricing information available on your source material.
  </Card>

  <Card title="Frequently Asked Questions" icon="circle-question">
    Common questions and answers pulled automatically from your website or profile.
  </Card>
</CardGroup>

## Training Methods

Choose the method that works best for your business — or combine them for the most complete results.

<Tabs>
  <Tab title="Website URL">
    Paste your business website URL and Ring Jenny automatically reads your site in seconds, pulling hours, services, pricing, and contact info. This is the fastest way to get started and keeps Ring Jenny aligned with your public-facing content.
  </Tab>

  <Tab title="Google Business Profile">
    Paste your Google Business Profile URL and Ring Jenny pulls your verified business information directly — including hours, categories, and your business description. This is especially useful if your GBP is more up to date than your website.
  </Tab>

  <Tab title="Manual Entry">
    Type or paste your business details directly into the training form. Use this method if you don't have a website, or if you want to provide information that isn't published anywhere online, such as internal pricing tiers or service area details.
  </Tab>

  <Tab title="Training Files (Growth Plan)">
    Upload PDFs or documents — service manuals, detailed price lists, staff guides — to give Ring Jenny deeper knowledge of your business. This option is available on the **Growth plan** and is ideal for businesses with complex offerings or multi-page documentation.
  </Tab>
</Tabs>

## How to Train Ring Jenny

<Steps>
  <Step title="Go to Agent Settings > Business Information">
    Log in to your Ring Jenny Account and click [Agent Settings](https://app.ringjenny.com/voice-agent/agent-settings?tab=business-information) in Business Information tab. You'll see all available training methods on this screen.
  </Step>

  <Step title="Add Your URL or Enter Details">
    Choose your preferred training method:

    * **Website or Google Business Profile URL** — paste the full URL and click **Scan**. Ring Jenny will read the page and extract your business information automatically.
    * **Manual entry** — fill in the fields provided (business name, hours, services, location, pricing) and click **Save**.
  </Step>

  <Step title="Review What Ring Jenny Learned">
    Once the scan or import is complete, Ring Jenny displays a summary of everything it learned. Read through each section — business name, hours, services, pricing — to confirm the details are correct.
  </Step>

  <Step title="Edit or Correct Any Information">
    Click **Edit** next to any section to correct inaccuracies or fill in gaps. For example, if your website lists seasonal hours, you can manually update them here to reflect your current schedule.
  </Step>

  <Step title="Save and Activate">
    Click **Save**  to apply your changes. Ring Jenny begins using the updated information immediately on all incoming calls.
  </Step>
</Steps>

<Tip>
  After training, call your Ring Jenny forwarding number and ask a few questions — your hours, services, and location. This is the quickest way to confirm Ring Jenny learned the right information before your customers call.
</Tip>

## Best Practices

<Accordion title="Keep your website or Google Business Profile up to date">
  Ring Jenny reflects the information it was trained on. If your hours or services change on your website, retrain Ring Jenny so it stays current. Outdated training data is the most common cause of incorrect answers.
</Accordion>

<Accordion title="Retrain after major business changes">
  Launched a new service? Changed your pricing? Moved locations? Head back to **Dashboard > Training** and run a new scan or update your details. Retraining takes less than a minute and ensures callers always get accurate information.
</Accordion>

<Accordion title="Combine methods for the best results">
  You can use more than one training method at the same time. For example, scan your website for general info, then use manual entry to add pricing details that aren't published publicly.
</Accordion>

<Note>
  You can retrain Ring Jenny as often as you need to — there's no limit. Your most recent training always takes precedence, so feel free to update your information whenever your business changes.
</Note>