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Your Ring Jenny account settings give you full control over your profile, security, team access, and notifications — all from one place. This page walks you through the most common account management tasks so you can keep everything up to date.
Keep your email address current. Ring Jenny sends all account notifications, usage alerts, and billing receipts to the email on file.
Updating your business name or contact details in your profile does not automatically re-train Ring Jenny. After making profile changes, go to Dashboard > Training to update her knowledge about your business.

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Account Settings

Keep your name, business name, email address, and phone number accurate so Ring Jenny and your team always have the right information.
  1. Go to Dashboard > Settings > Profile.
  2. Edit any of the following fields:
    • Full name — your personal name associated with the account
    • Business name — the name Ring Jenny uses when answering calls
    • Email address — used for notifications, receipts, and login
    • Phone number — your primary contact number
  3. Click Save Changes.
Your updates take effect immediately.
Reset your password at any time from the Security settings page.
  1. Go to Dashboard > Settings > Security.
  2. Click Change Password.
  3. Enter your current password, then enter and confirm your new password.
  4. Click Update Password.
You’ll receive a confirmation email once your password has been changed. If you didn’t request the change, contact support immediately at support@ringjenny.com.
Give your staff access to Ring Jenny by inviting them to your account and assigning the right role for each person.
  1. Go to Dashboard > Settings > Team.
  2. Click Invite Member.
  3. Enter the team member’s email address and select their role:
    • Admin — full access to settings, billing, and training
    • Member — can view call logs and insights, but cannot change settings or billing
  4. Click Send Invitation.
The invited person will receive an email with a link to create their account. They must accept the invitation before they can access your Ring Jenny dashboard.
Control which email notifications Ring Jenny sends you so your inbox stays relevant.
  1. Go to Dashboard > Settings > Notifications.
  2. Toggle notifications on or off for each category:
    • New call summaries — receive an email after each call with a transcript and summary
    • Low minutes alerts — get notified when you’re approaching your monthly minute limit
    • Billing and receipts — invoices and payment confirmations
    • Product updates — news about new features and improvements
  3. Click Save Preferences.
Changes take effect immediately for all future notifications.
If you need to permanently remove your Ring Jenny account, you can do so from the Account settings page.
  1. Go to Dashboard > Settings > Account.
  2. Scroll to the Danger Zone section.
  3. Click Delete Account.
  4. Confirm by typing your account email address when prompted, then click Confirm Delete.
Account deletion is permanent and irreversible. All your data — including call logs, transcripts, training information, and team members — will be immediately and permanently deleted. There is no way to recover your account after this action. If you’d like help before deleting, email us at support@ringjenny.com.

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Contacting Support

If you run into any issue that isn’t covered here, the Ring Jenny support team is ready to help.

Email Support

Reach out to the Ring Jenny team at support@ringjenny.com. Include your account email and a description of the issue for the fastest response.