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Before Ring Jenny can answer your callers’ questions, it needs to learn about your business. Training takes just a few minutes and can be done using your website, Google Business Profile, or by entering details manually. The more complete your training data, the better Ring Jenny performs on real calls.

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What Ring Jenny Learns

After training, Ring Jenny will know your:

Business Name & Location

Your business name, address, and contact information so callers always get accurate details.

Hours of Operation

Opening and closing times for each day of the week, including holiday hours you’ve specified.

Services & Pricing

The services or products you offer and any pricing information available on your source material.

Frequently Asked Questions

Common questions and answers pulled automatically from your website or profile.

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Training Methods

Choose the method that works best for your business — or combine them for the most complete results.
Paste your business website URL and Ring Jenny automatically reads your site in seconds, pulling hours, services, pricing, and contact info. This is the fastest way to get started and keeps Ring Jenny aligned with your public-facing content.

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How to Train Ring Jenny

1

Go to Agent Settings > Business Information

Log in to your Ring Jenny Account and click Agent Settings in Business Information tab. You’ll see all available training methods on this screen.
2

Add Your URL or Enter Details

Choose your preferred training method:
  • Website or Google Business Profile URL — paste the full URL and click Scan. Ring Jenny will read the page and extract your business information automatically.
  • Manual entry — fill in the fields provided (business name, hours, services, location, pricing) and click Save.
3

Review What Ring Jenny Learned

Once the scan or import is complete, Ring Jenny displays a summary of everything it learned. Read through each section — business name, hours, services, pricing — to confirm the details are correct.
4

Edit or Correct Any Information

Click Edit next to any section to correct inaccuracies or fill in gaps. For example, if your website lists seasonal hours, you can manually update them here to reflect your current schedule.
5

Save and Activate

Click Save to apply your changes. Ring Jenny begins using the updated information immediately on all incoming calls.
After training, call your Ring Jenny forwarding number and ask a few questions — your hours, services, and location. This is the quickest way to confirm Ring Jenny learned the right information before your customers call.

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Best Practices

Ring Jenny reflects the information it was trained on. If your hours or services change on your website, retrain Ring Jenny so it stays current. Outdated training data is the most common cause of incorrect answers.
Launched a new service? Changed your pricing? Moved locations? Head back to Dashboard > Training and run a new scan or update your details. Retraining takes less than a minute and ensures callers always get accurate information.
You can use more than one training method at the same time. For example, scan your website for general info, then use manual entry to add pricing details that aren’t published publicly.
You can retrain Ring Jenny as often as you need to — there’s no limit. Your most recent training always takes precedence, so feel free to update your information whenever your business changes.